Shreveport, Louisiana Storm

5/12/2021 (Permalink)

Our crews had the chance to go to Shreveport, Louisiana following a storm to help a family with a lake house that meant a lot to them. The entire house was filled with hardwood floors, Granite countertops, and very expensive appliances. The team at SERVPRO was able to get to their residence very quickly to not let the damages get worse than what they were. The customers were very pleased with how great of a job we did and how professional our team was. Our lead Project Manager was able to keep them updated on everything we were doing with their home so they would know exactly what we were doing so they would feel safe about our actions. We were able to see the job through. It was important for our crews to be able to see how worried the family was about their home when we first got there compared to how they felt when we left the final time. Seeing their faces so relieved, and knowing that we were able to make their lives a little easier is what makes our team at SERVPRO of Floyd County thrive. Storm is a great way to travel the country and to meet new people to help them out when they are in need.