What our Customers say...
Storm Damage Testimonials
These guys were quick to show up after Hurricane Laura devastated our hometown of Lake Charles, Louisiana. They came all the way south to help out from the goodness of their hearts! They are all super professional and so friendly! They were here for us in a desperate time of need. They have been easily contacted for any issues/concerns/questions and I have no doubt they'd go above and beyond to make sure their customers are well taken care of!
We worked with Rhett, Derek, Norman Osmar and Tony. These guys were top notch and I would recommend them to anyone!
It will never happen to me is a common thought when it comes to natural disasters. It always happens to other people, in other states, or in other towns. No one ever thinks it will happen to them. I've never been more wrong in life.
My home was hit by tornado in July 2018. Words can't describe the feeling in your gut, and your heart when you find out the news. Lucky for us, my family was ok. However, our new home wasn't as lucky and we had no idea where to start.
We called SERVPRO, and emergency help was dispatched immediately. They arrived and immediately took over, taking away a lot of anxiety and worries. I'm not a person who gives up control easily, especially in hectic situations, but I placed all my trust in SERVPRO.
They walked me through each step of way. From clean up, to repairs, to insurance questions, they had me covered. Derek and Erik sat down with us and explained the process from start to finish. They gave us their cell phone numbers, and were very quick to answer anytime we had concerns.
Customer service goes a long way, and going above and beyond is something you just don't see anymore. I'm so happy we chose SERVPRO to help us get through our difficult times. Their motto "Like it never even happened." is an understatement for the quality work we received. Not only does it look like it never happened, but they left it better than it was before. The attention to detail and customer service is something other company's can learn from. Although I hope to never need them again, it's comforting to know they are only a call away.
The SERVPRO teams were awesome during a very stressful time after I had a pipe freeze and break causing flooding to my lower levels. The damage restoration team pulled out wet materials, came back with more fans and dehumidifiers and were always polite and professional. The follow up was extensive with teams showing up every day to check on the drying process. I can't say enough nice things about this Company. Thanks to Dante, Ted, Dee, Alex and even David for all of your hard work and kindness.
I am beyond happy with the work the guys from SERVPRO did at my house. They worked around my schedule to do the work and were compassionate and professional!! I would recommend calling SERVPRO to all my family and friends.