Recent Posts

Heavy Rain In Our Area Can Cause Flooded Basements

5/12/2022 (Permalink)

 

Our area as you know, has been hit by a serious amount of rain over the past weekend. We have a long list of claims that have called in, and SERVPRO is getting to your job as quickly as possible!

During these times please try to be patient with us as we are working our best to get to you. SERVPRO insures we do the job correctly, so each job could take 3-4 hours, depending on the size of the job itself.

If you are on our list we have not forgotten about you, and im stressing that we are working to our fullest potential to be speedy, yet officiant to every ones needs. The SERVPRO way!

In the mean time there are things you could do to help salvage contents etc.

1. Try to remove any contents you can off of the wet floors, and move them to a dry location so they aren't sitting in water.

2. If you have capable hands, try to start removing some of the water with a shop vac until we can get there with our extractors and do a thorough job. The less water the better!

If you have any questions at all before we get to your home, please feel free to call us! We would be more than happy to assist you on any concerns you may have!

Thank you again for your patience and putting your trust into SERVPRO!

Don't Forget To Check On Your Property After A Storm For Wind Damage

5/12/2022 (Permalink)

 

Recently Floyd County Indiana suffered a severe thunderstorm with raging 70 mile per hour winds and flash flooding.  It's important for homeowners to check over their property carefully after a storm like this blows through.  Shingles could have been blown from the roof and need to be repaired in order to keep water damage from occurring in the future.  

It's also a good chance for homeowners and property owners to take the time to make sure there isn't any lawn debris or trash blocking the storm drains around your area.  If the flash flood water doesn't have anywhere to go there's a good chance it will end up in your basement.  This can be especially problematic if the power goes out and your sump pump fails. 

If you find yourself in need of disaster recovery services following a wind storm or flash flood don't hesitate to give SERVPRO of Floyd County a call day or night.

When Storms Hit, Floods Flooding Often Follows

4/22/2022 (Permalink)

In any Hurricane situations one of the greatest dangers that face residents is not only wind and rain.  Many times rising floodwaters cause the much of the damage and heartache.  Although rainfall plays a role in this, so does the storms surge that pushes water not only onshore but up rivers and tributaries, causing floodwater to reach miles inland.  These waters not only damage structures as rushing water causes foundations to erode and break loose from the ground to which they are anchored,  but also carry with them deadly bacteria and disease.  In many cases what is left behind after the water subsides, can cause great problems of its own. 

The trained professionals at SERVPRO have been specially trained for these scenario's.  Let us be there for you in your time of need. We are faster to any disaster and are here 24/7/365!

When Your Vacation Ends, Sometimes the Water Trouble Can Begin

4/22/2022 (Permalink)

Imagine coming home from vacation, opening your front door, and seeing water on the floors and drywall scattered across your furniture and electronics as the ceiling is crumbling down.

As you walk through your home, going up squishy stairs, you realize your whole home is flooded. Your home is where you take refuge from the world. Home is where you're surrounded by memories. When your home is threatened by water damage, it can be a traumatic event. What do you do next? When we asked SERVPRO customers to describe our team, the one word that kept coming up was “hero.” We are here to help, with compassion, expertise and urgency.  

Don't hesitate to give us a call day or night so we can make it "Like it never even happened." We are faster to ANY disaster, are here 24/7/365, and have the equipment, experience, and expertise to get you back to preloss conditions. 

Call to SERVPRO of Floyd County For Remediation Removing Commercial Mold Damage

3/30/2022 (Permalink)

When commercial mold damage strikes a Louisville business service it can close doors to clients who need to receive inventory, pay bills, and/or make payments to support their customer base.

SERVPRO technicians understand that a rapid response is important, and thorough cleaning and removal of the mold is the only way to keep the business open for the long run.

Our team starts by isolating the mold from the rest of the structure. This action prevents further contamination and allows technicians to begin cleaning mold off surfaces almost immediately. In most situations, they can remove most infestations with dry sponges and a mild, anti-fungal cleaning agent. For thicker layers of mold discovered behind walls or overhead, SERVPRO specialists use a stronger cleaning agent to break them up.

Our SERVPRO technicians can also utilize "soda-blasting," to gently abrade thin layers of mold from hard surfaces like raw wood. In customer areas, mold often affects tiles in drop ceilings and penetrates drywall. With both types of building material, it is cheaper, and faster, to remove and replace the affected pieces instead of expending the labor and material costs to attempt cleaning. Depending on the size of the affected room, team members can dispose of the material in a day or two with replacement taking about the same amount of time.

At SERVPRO of Floyd County we want to support every business so they can support our community. If your business has mold, or if there was recent flooding and you can detect that telltale ‘musty’ odor in your facility, call us!

When The New Year Brings In New Troubles, SERVPRO Is Here to Help

1/23/2022 (Permalink)

The University of Louisville suffered a massive water loss just before New Years Eve when a sprinkler head in a dormitory on the fourth floor froze and burst.  Water seeped down all four floors causing serious damage to all rooms and hallways.  The damage proceeded through multiple buildings that are connected.  

SERVPRO of Floyd County was on scene quickly to begin the packout, demo, and dryout of the facility.  Our crews worked with a moving company to remove all of the students contents.  Once the rooms were clear of personal contents our crews worked to remove furniture, drywall, baseboard, ceiling tiles, and flooring so that the dryout process could begin.  

With the help of a desiccant, dehumidifiers, and air movers the facility was able to start the drying process. Once the drying process is complete the facility will be turned over to the reconstruction crew.  Upon the completion of the put back SERVPRO will begin the post construction cleaning of all surfaces and duct work so that the facility is ready for the students to move back in.  We truly make it "Like it never even happened."

 

Call SERVPRO Quickly To Cut Down On Damages!

12/8/2021 (Permalink)

Storm Water We Answer the Phone Ready to Help! Call Today - (502) 452-1298

 

The restoration process begins when you call us. SERVPRO of South Louisville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - (502) 452-1298

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of South Louisville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Why SERVPRO? No storm too big, no Strom too small!

10/14/2021 (Permalink)

SERVPRO of Floyd County is ready to handle any storm that comes our way!

Being prepared is our number one priority when it comes in impending inclement weather. Our team is always keeping an eye on the forecast, especially around our biggest storm seasons. We are always prepared with trailers preloaded with the equipment and tools we need to help if there should ever be a flood, tornado, or other natural event.

We live here too and know what it can be like to have a limb fall on your roof or your sump pump fail and flood your basement. These are situations that we have the capacity to handle in even the worst of times.

If you should find yourself in a situation such as these, don’t hesitate to give us a call. We can have our crews out to you any time, day or night. We will make it "Like it never even happened." 

Flood damage? What if it from a storm? Don’t worry, SERVPRO is here!

10/13/2021 (Permalink)

If your Floyd County building is damaged during a storm you might think that all of the water damage falls into one category.  However, this is not necessarily the case. Flood damage is actually a bit different from other types of damage caused by water. The following are a few distinctions.

Where the Water Comes From

Perhaps the easiest way to determine whether you are dealing with flood damage or other water damage is to figure out where the water is coming from. Generally, if the water comes from above, then it is regular water damage. This can include leaks and broken pipes. If the water is rising up from the ground, then this is always considered flood water.

The Level of Water Contamination

A lot of the water involved in storm damage is considered to be category 1 or clean water. Water from damaged pipes or supply lines also belongs to this category. Flood water, on the other hand, is category 3 or black water. This means that it is highly contaminated and should be avoided. This is because water from a flood mixes with sewage and other contaminants on the ground. Anything that it touches, including home contents, will need to be thrown away or thoroughly sanitized.

Whether It is Included in Your Insurance Policy

Another important difference between damage from a flood and damage from other water sources is that flooding is usually not included in your basic insurance policy. If you want coverage for this type of damage, then you will need to purchase a separate flood policy. Whether you are dealing with clean water or flood damage, you will need to have it taken care for quickly to avoid further damage to your building.

Moisture of any type can contribute to weakened materials or mold growth. SERVPRO of Floyd County can remove the water and perform any necessary repairs.

Planning for the worst: Why you need a fire plan for your family!

10/12/2021 (Permalink)

Would you and your family know what to do if your home was affected by a fire.  Being prepared is the best way to ensure your safety.  Here are 7 tips that can help make sure your prepared if you are faced with this disaster.

The 7 Ways to Prepare for a Home Fire

1.Install the correct number of smoke detectors . Test them once a month and replace the batteries at least once a year.

2.Teach children what smoke detectors sound like and what to do when they hear one.

3.Ensure that all household members know a couple ways to get out of every room of your home and know the family meeting spot outside of your home.

4.Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.

5.Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire“ to alert everyone that they must get out.

6.Make sure everyone knows how to call 9-1-1.

7.Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

If fire does strike your home or business, give the professionals at SERVPRO a call! We are faster to any disaster and are here to get you back to “Like it never even happened.”