Recent Posts

Trust The SERVPRO Experts For Your Sump Pump Clean Up!

8/26/2021 (Permalink)

Sump Pump SERVPRO is HERE TO HELP make it "Like it never even happened." Don't hesitate to contact us in the event of a sump pump backup in your home.

Lots of rain can cause major issues in a home if your sump pump isn't working properly. If your pump is being overworked it could malfunction. These malfunctions usually occur during heavy rains or flash floods.

Your sump pump could also be clogged with dirt or debris which could result in a huge water loss. Another reason sump pumps fail is lack of electricity. If the power goes out during heavy rains you might run into a water loss because you don't have a battery powered back up on your system. If you happen to run into an issue with your sump pump not working properly please contact a professional. It's important for you to have a properly performing sump pump to keep water from entering your basement.

We are always HERE TO HELP make it "Like it never even happened." Don't hesitate to contact us in the event of a sump pump backup in your home.

Regardless of the Storm Damage, SERVPRO Can Help!

8/26/2021 (Permalink)

Home Water Water damage can have many sources, from loose appliance hoses to natural disasters. Regardless of the source, SERVPRO professionals can handle it!

Floods Rank As One Of The Most common and widespread natural disasters in the United States.  Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you wont in the future. In fact, 20% of call claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

-Stay away from flood waters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact your local SERVPRO Franchise Professionals. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

Ask The Experts: How Quickly Do I Need To Call SERVPRO After I Find Water Damage?

8/25/2021 (Permalink)

The amount of damage water can cause is amazing and often underestimated by homeowners. Excess moisture is bad enough, but when a home is flooded or hit with a plumbing disaster (like a busted pipe), the situation can quickly get out of hand. There’s a reason why these incidents are among the most expensive problems a homeowner can face. 

Floods, sewage back flows, and other sources of contaminated fluid usually cause the worst damage.  Water can be filled with all kinds of deadly substances, ranging from chemical residues to animal feces to parasites. Bacteria, viruses and fungi grow in an alarming rate in contaminated fluid, and severe health risks can be caused by these contaminants.

This problem is compounded by the composition of most homes, which are filled with organic materials. Drywall, wood and the matter that is trapped in carpet fibers are just a few examples, and they can give pathogens room to grow. Within 48 hours, mold may begin creeping behind the walls and releasing spores, and any organic materials that have been soaked through by contaminated fluid will usually have to be destroyed.

SERVPRO of Floyd County will dry the home quickly and apply antibacterial, antiviral, and anti fungal agents to all surfaces that had contact with the water. This ensures the family can return to a safe home.

When Water Attacks Your Business: Things You Can Do To Avoid Bigger Problems

8/25/2021 (Permalink)

A roof leak or collapse can be devastating to a business, causing flooding and ruining merchandise. Roof damage, in fact, is a difficult situation, making reopening your store in Southern Indiana or Louisville Ky, a hassle and expense. Avoiding this disaster isn't impossible, but steps can be taken to minimize the chances.

1. Attend to Small Problems Quickly

Don't assume your structure is intact simply because you can't see water stains. Wind damage and harsh rain can wear it down, causing tiny complications. Contact roofing specialists to conduct biannual evaluations, looking for any of the following issues:

  • Peeled edges
  • Cracked roofing
  • Missing shingles
  • Flashing issues

Leaving any of these unattended exposes the building to leaks and water damage. Fix things as soon as they come to your attention.

2. Tend To Drainage and Debris Early

Are gutters clear? If they become clogged, backups happen, allowing water to build in areas it shouldn't. This pressure could add unneeded pressure to the top, essentially weighing it down. That collapse is not pretty. Have property management look at the gutter system regularly, scheduling clean outs. Trees and brush become an additional hazard. Roof damage often happens when limbs and branches are picked up during storms and then thrown into the roofing. Those smacks punch holes and remove the protective shingles. To avoid this, have someone trim the foliage and, before a major weather event, pick up anything loose on the ground.

3. Apply To Insurance Immediately

If you need help restoring the premises, contact a water restoration company to inspect the establishment, looking for mold and flooding complications. Their recommendation may indicate a roof rebuild is needed. Don't underestimate that decision. Work with your insurance company to discuss the need, giving you the comfort of a secure new ceiling. In fact, ask about waterproofing for the future. This sealant might aid in keeping leaks from sprouting up in the future.

Roof damage has preventative measures. By looking at it periodically, management might find the weak areas, offering a chance to stop a major catastrophe. In addition, don't forget that taking care of the landscaping may also ward off potential troubles.

If you do have any of these issues pop up, don’t be afraid to call SERVPRO of Floyd County to get a free estimate today! 

Ask The Experts: What are the best ways to prevent mold?

8/14/2021 (Permalink)

Here at SERVPRO of Floyd County we believe mold prevention is an important step to a safe and healthy work environment. The ability to prevent potential mold before it starts growing may save both time and money in the long run. Here are a few tips for preventing mold growth on company property.

1. Regularly Inspect Susceptible Areas

There are some areas of your company's property that may be more susceptible to water damage than others. Because mold likes to grow in wet areas, inspecting these regularly allows you to take care of any issues as they arise. You may want to inspect ceiling tiles, terminal units, duct work, and pockets where water can collect in the building masonry. If you experience frequent wet weather or are located in a place with high humidity, you may choose to perform these inspections more often.

2. Use Proper Drainage

Proper drainage can be an important tool for mold prevention. Damp areas can create a hospitable environment for mold to grow, so by directing water away from the property via sloped landscaping and gutters, you can prevent it from pooling around the building. Installing a sump pump in basement areas can also help prevent a flooded space.

3. Take Care of Damage Caused by Water Quickly

One of the best ways to protect your place of work from mold is to take care of any damage caused by water as quickly as possible. A mold and water damage remediation professional may be able to help. By cleaning up the damaged areas, drying and sanitizing them, the growth of mold may be prevented.

Using mold prevention techniques can help stop a mold growth problem before it starts. Remember to use proper drainage to help direct water away from the company buildings. Regularly inspecting potential problem areas may also help you find and take care of any issues before mold appears. If you have flood damage, a professional can help with the remediation and restoration of the property.

Frozen or not, water can cause issues in your home or business

8/14/2021 (Permalink)

Water damage is one of the most frequent causes of damage to residential and commercial buildings in Floyd County. In addition to plumbing failures caused by leaking pipes or appliances, drain back ups or outside water, we often experience winter temperatures that can freeze water lines.

Frozen water lines expand and crack, leaking water until the source is discovered and turned off. Perhaps the most common frozen pipe issue comes from hose bibs and exterior faucets. Disconnecting hoses before cold weather hits is important, but even disconnected hose bibs can freeze. “Frost-free” faucets only work if installed properly, and maintaining adequate heat and insulation is key.

If you experience an unexpected water intrusion in your home or business, SERVPRO of Floyd County is the one call you need to make to ensure that skilled technicians, equipped with top of the line drying equipment and procedures respond to your loss immediately.

At SERVPRO we are experienced with every type of water damage, from the smallest clean water drip in your home to the largest Category 3 commercial water damage. We have IICRC trained technicians and project managers on stand by to assist you, whatever your water damage situation. We offer turn-key service in the Floyd County area – from emergency mitigation services, drying and full repair services.

Hardwood floor water damage

8/11/2021 (Permalink)

We received a call from a customer in a panic over their refrigerator pouring water throughout their kitchen. Our marketing representative took the call and immediately stopped what he was doing and went straight out to the house.
Upon arrival, it was discovered they were able to shut the water off so the leak had stopped. However,  there was still the issue of water all over there kitchen and there brand new hardwood floors. SERVPRO immediately started extracting the water up while the rest of the crew starting getting the drying mats out to make sure the hardwood floors were completely dry.  A few days later we were out there picking up all the equipment and doing our final walk through and moisture checks. The customer was so happy that SERVPRO of Floyd County was able to come out so quickly and made their loss truly “Like it never even happened.”

Flash flooding

8/11/2021 (Permalink)

Heavy rains came out of nowhere and didn’t stop until the next day I Floyd County, Indiana. This flash flood was a real concern for a particular customer since they have had a small issue once in their basement. Because of this damage the first time the customer decided to upgrade their sump pump.  Unfortunately, during this heavy rain it failed. The customer ended up with a couple of inches of standing water in their basement. The first call was to their insurance agent who asked them to reach out to SERVPRO of Floyd County.  SERVPRO was quick to come out and extract all of the standing water in the basement. We then dried out the rest of the area and did all the repairs. It was a huge relief to use a company that could handle the entire project because this customer was in the process of selling their home.  SERVPRO had the basement looking even better than it did before and the customer was very happy they called us!

What sets us apart from the competition?

7/15/2021 (Permalink)

What sets SERVPRO apart from other restoration companies? TEAMWORK on a large scale!

When a catastrophic loss occurs such as large scale flooding, hurricanes, and other natural disasters, most restoration companies can only handle a certain amount of calls before having to inform customers they are fully booked or there is an extremely long waiting list.

At SERVPRO of Floyd County this is not an issue! As each SERVPRO is franchised owned with corporate backing we have the capability of reaching out to our SERVPRO Storm Team and pull from over 1700 franchises across the country to come and help!

Locations from across this great nation will send a team of restoration specialists to help SERVPRO of Floyd County to tackle the catastrophe so that businesses, homes, churches and other facilities are able to get back to work “Like it never even happened.”

Don't hesitate to contact us today for any of your restoration needs.  We are HERE to HELP!

Fire damage at local nonprofit facility

7/15/2021 (Permalink)

SERVPRO of Floyd County was ready to respond when a local nonprofit experienced a small fire in their physical therapy room at their convalescence center. This part of the building provides care for children who are in need of short-term, long-term, and respite care. Understanding the need of urgency to get the job started as quickly as possible, SERVPRO responded to the medical facility within the hour.  The fire was caused by a fluorescent light bulb that short circuited in the ballast. Luckily, one of the medical staff members was able to grab a fire extinguisher and put out the fire. Unfortunately, the room was filled with soot and carcinogens from the extinguisher. Knowing that most of the children at the facility have breathing difficulties, time was of the essence to get the room cleaned and sanitized.  A crew of 10 utilized Chem-Sponges, HEPA vacuums, SERVPRO oxide and much to clean and sanitize the area. The team cleaned all medical equipment and touch points on site and then utilized our Esporta machine offsite to clean all soft content items from the facility. We placed two air scrubbers with charcoal filters and one hydroxyl generator on site for 5 days to assist with the odors and pathogens.  Once the job was complete the facility was able to reopen and resume much needed physical therapy for the children in need. At SERVPRO we pride ourselves in the work we are able to provide and the people we are able to help. "Like it never even happened."