Recent Posts

Water in the Winter

12/11/2023 (Permalink)

In an environment where the weather is constantly fluctuating between temperatures ranging from the 10s to the 40s, the occurrence of sporadic snowfall, melting snow, and subsequent freezing is a common challenge. These variations can pose potential threats to your property, leading to water intrusions through inadequately sealed areas like the roof, walls, windows, or even from leaking appliances or broken pipes.

Should you notice any signs of water damage, regardless of their apparent severity, it is essential to promptly address the issue. Water and moisture-related problems, whether visible or concealed behind insulation or within wall surfaces, have the potential to harbor bacteria, foster mold growth, induce rot, emit odors, or cause other unseen damages. Regardless of the magnitude of the problem, reaching out to our professionals for a complimentary initial assessment and estimate is strongly recommended.

Prioritizing safety during water cleanup is crucial. If feasible, take steps to prevent further damage while waiting for our professional team's arrival. In cases where self-intervention is not practical, our team will act promptly to:

  1. Identify the source and type of water.
  2. Measure temperature and humidity for drying analysis.
  3. Survey the extent of damage and inspect the premises.
  4. Perform emergency water extraction.
  5. Apply necessary treatments.
  6. Employ drying equipment and monitor the drying process.

Throughout the water remediation process, we work in collaboration with you and your insurance company, should you have initiated a claim. Remember, it is imperative not to let water of any type linger; give us a call, and we will be there promptly to assist!

Water Removal in Floyd County

11/3/2023 (Permalink)

We will be there every step of the way for your Floyd County water loss. Clean up of minor spills and quickly discovered leaks are certainly within the DIY capabilities of a homeowner who has a bucket and a mop.

On the other hand, if a major plumbing fail or an appliance malfunction pours gallons of water into your home, you need to find trustworthy professional help. Not only are the quantities of water in these cases substantial, but the migration of the fluid into building cavities and materials is also a concern. We extract water rapidly and efficiently. All it takes is a broken dishwasher hose, a ruptured water heater, or a clogged toilet to require significant water removal. Our ability to respond fast with a well-trained and equipped crew is why we can extract large amounts of water safely and to dry out spaces thoroughly. Investment in training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) aligns with investment in up to date, commercial-grade equipment and products to provide our customers with results that meet or exceed industry best practices. We follow research-based protocols, and have a solid understanding of the science of drying, psychometry, is why efforts from SERVPRO® in removing water and returning your home to preloss condition are successful. Research demonstrates that the more liquid water initially removed, the faster and more efficient drying operations can be. Our submersible pumps clear out water deeper than two inches. Extractors with wands then take on the task of removing as much of the remaining fluids as possible. We are skilled at moisture detection and monitoring mastery of IICRC coursework in the tracing of water migration combined with decades of experience in detection implementation are why SERVPRO can go that extra mile for our customers.

Surfaces can look dry, yet hide caches of water in cavities or absorbed into the structural components. We use thermal imaging to find temperature disparities that signal trapped water and moisture meters to set drying goal baselines. Controlled demolition techniques like flood cuts or weep holes release hidden water. Air movers and heaters accelerate evaporation, moving water into the air for our commercial dehumidifiers’ collection and disposal. Dependable and experienced workers and top-notch equipment are why SERVPRO meets your water removal needs fast.

Small Fire, Big Smoke

11/1/2023 (Permalink)

A fire at your home or business is that of which nightmares are made of.  Each year thousands wake up or come home to find themselves picking up the piece from the ashes of completely burned home.  But what do you do if it is a smaller fire? Maybe a grease fire in the kitchen that you where able to get under control before to much damage was done, or a candle that got a little out of control.  In these situations smoke can be a bigger issue than the fire itself.  It can stain walls and make furniture and clothing carry and odor that always reminds you of a mishap you would like to forget.  At SERVPRO® we can help no matter how big or small our trained techs can clean items affected by smoke.  Let us help you if you find yourself trying to put this situation behind you.

When Fire Strikes, SERVPRO Is Here For You!

9/1/2023 (Permalink)

It is all too often that we hear sad stories on the news of a house fire that has altered people's lives. SERVPRO of Floyd County does not want you to be a sobering statistic of house fires. That is why we are here for you. Below are a few good tips on how you can help prepare your family for the event of a fire. 

1. Practice your 2 minute drill as a family to plan your escape route!  Statistics show that if a fire starts in your house, you have 2 minutes to escape. Proper planning can save lives!

2.  Test your smoke alarms monthly!  This fast task can alert you if a fire would occur.

Always remember that SERVPRO of Floyd County wants to keep you safe!

Should you have any fire or smoke damage to your house, please contact us for any assistance! 

We are here for you!

Floods Happen. SERVPRO Is Here To Help 24/7/365

9/1/2023 (Permalink)

Floods Rank As One Of The Most common and widespread natural disasters in the United States.  Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering flood damage.

Just because you haven't experienced a flood in the past, doesn't mean you wont in the future. In fact, 20% of call claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following flood safety tips.

-Stay away from flood waters. If you come up on a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact your local SERVPRO Franchise Professionals. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

Why choose us for your mold damage needs!

10/4/2022 (Permalink)

A customer bought a home in a new state, and the inspection came back with just minor issues that had nothing to do with any water damage. Three months later the customer actually moved into the home to find that two of the rooms are covered in black mold spores. They were obviously worried about the mold damage because that's not something they expected at all following a good inspection on the home.

Since the customer knew this was something they couldn't tackle on their own they called in the experts at SERVPRO of Floyd County.

Our crews came out to do a full inspection and found it to be mold. SERVPRO of Floyd County sent an estimator out to write up an estimate and once approved we began the mitigation and repairs on the home. The job turned out to be a lot of work, including removal of all the walls that were affected and repairing them. 

The customer was so appreciative of all the work because this was something they had never been through and only heard of the horror stories of mold. SERVPRO of Floyd County was quick and thorough with the whole process keeping true to the saying “Like it never even happened.”

Training is Very Important

10/4/2022 (Permalink)

At SERVPRO of Floyd County we pride ourselves on training our employees on the best ways to handle any situation.  It's important for our crews to be knowledgeable and able to relay all of the necessary information to the customer to help ease their mind during the difficult time. 

We have weekly trainings for every department on the industry standards, special equipment, chemicals, and etc.  We know the value of knowledge and how important it is to give our employees the tools necessary to get the job done quickly and efficiently every time.

SERVPRO of Floyd County is constantly trying to improve our company.  We purchase many new products and equipment so we can offer a large variety of services.  Training is important so everyone knows the ins and outs of the new equipment.  We have a great management team who sees value in all areas of our company and truly wants everyone to have what they need to do the best job they can do.

Hurricane Season

8/17/2022 (Permalink)

Around this great nation we look forward to Summer.  The kids are out of school and many have saved vacation days all year to cash in on a week or two during this time.  It is a time of rest and relaxation, and opportunity to make family memories that will last a lifetime.  Unfortunately it also brings with it a time of anxiety for many.  With the warm air of Summer also comes Hurricane Season.  These devastating storms bring with them wind, rain and flooding.  Preparation is the key,  secure your properties the best you can and get out of path of storm when possible.  SERVPRO we can help you to rebuild the damage and will be happy to do so, but cannot replace you life.  We hope that you never need our service, but are happy to be there for you in you greatest time of need.

Sump Pump Failure Cleanup

8/17/2022 (Permalink)

SERVPRO of Floyd County recently got called to a home where the sump pump had failed and the customer had four inches of standing water in his basement. When SERVPRO of arrived on site there was no longer four inches of standing water but there was still a good amount of water throughout the basement. SERVPRO performed the necessary actions to remove the water and moisture from the basement using extraction methods, fans and dehumidifiers. When the dry out was finished our repair division replaced all the damaged drywall. 

In some cases your home owners insurance may not cover sump pump overflows. This is a good reminder to take a look at your home insurance policy to make sure you have coverage for sump pump failure. Sump pump fails are very common and you might want to make sure it is included in your home insurance policy. This slight increase in your monthly insurance cost could save you thousands of dollars in the future.

Daycare Cleaning

8/17/2022 (Permalink)

When your business operations are interrupted by a health outbreak, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity.

SERVPRO of Floyd County provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster.

When a local daycare was shut down due to an outbreak of whooping cough, SERVPRO of Floyd  County was there to clean the facilities so the children would have a clean an safe environment to play and learn.  Our certified technicians got to work right away cleaning every surface so they facility could be sure the children would be safe from spreading the disease.  It's our goal to work quickly and efficiently so that businesses aren't closed for extended periods of time.